Terms of Service

Welcome to VoiceCraft Academy

These Terms of Service govern your use of our website and the business communication training services offered by VoiceCraft Academy. By accessing our website or using our services, you agree to be bound by these terms.

Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not access our website or use our services.

We reserve the right to modify these Terms of Service at any time. Changes will become effective when posted on this page. Your continued use of our services after changes are posted constitutes your acceptance of the modified terms.

1. Service Description

VoiceCraft Academy provides professional business communication training courses, including but not limited to:

Professional Business Writing courses
Presentation Skills Excellence training
Cross-Cultural Communication programs
Related educational materials and resources

Our services are designed for adult professionals seeking to enhance their business communication skills. Course content, duration, and delivery methods are described in detail on individual course pages and enrollment materials.

2. Acceptable Use Policy

When using our website and services, you agree to:

Permitted Uses

Use our services for legitimate professional development purposes
Provide accurate and truthful information during enrollment
Comply with all applicable laws and regulations
Respect the intellectual property rights of VoiceCraft Academy and others
Maintain respectful and professional conduct in all interactions

Prohibited Activities

You must not:

Share your account credentials or access materials with unauthorized individuals
Reproduce, distribute, or commercially exploit course materials without permission
Attempt to gain unauthorized access to our systems or other user accounts
Use our services for any unlawful, harmful, or fraudulent purpose
Interfere with or disrupt our services or servers
Post or transmit harmful content, including viruses or malicious code

3. Account Registration and Management

Account Creation

To enroll in our courses, you may need to create an account. When creating an account, you must:

Provide accurate, current, and complete information
Be at least 18 years of age
Maintain the confidentiality of your login credentials
Update your account information promptly if it changes

Account Security

You are responsible for all activities that occur under your account. You must:

Maintain secure passwords and not share them with others
Notify us immediately of any unauthorized access or security breach
Log out from shared or public devices after use

We are not liable for any loss or damage arising from your failure to maintain account security.

Account Suspension and Termination

We reserve the right to suspend or terminate your account if you:

Violate these Terms of Service or our other policies
Engage in fraudulent or harmful activities
Fail to make required payments
Provide false or misleading information

Multiple Accounts

You may only create one account per individual. Creating multiple accounts to circumvent restrictions, gain unfair advantages, or for any other purpose is prohibited and may result in all accounts being terminated.

4. Service Availability and Modifications

Service Uptime and Maintenance

We strive to provide reliable access to our services. However, we do not guarantee uninterrupted availability and may need to:

Perform scheduled maintenance with advance notice when possible
Conduct emergency maintenance without prior notice
Experience temporary service disruptions due to technical issues

Feature Availability

We reserve the right to add, modify, or remove features from our services at any time. While we aim to enhance our offerings continuously, specific features may become unavailable based on technical, business, or regulatory considerations.

Geographic Restrictions

Our services are primarily designed for users in and may not be available in all geographic locations. We may restrict access to certain features or content based on your location.

Service Updates and Changes

We may update course content, teaching methodologies, and platform features to maintain quality and relevance. Enrolled students will be notified of significant changes that affect their current courses. We are not obligated to provide backward compatibility for discontinued features.

5. Intellectual Property Rights

Our Content Ownership

All content, materials, and resources provided through our services, including but not limited to course materials, videos, presentations, exercises, text, graphics, logos, and software, are owned by VoiceCraft Academy or our licensors and are protected by:

Copyright laws
Trademark laws
Other intellectual property rights

License Grant

When you enroll in a course, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the course materials solely for your personal educational purposes. This license does not permit you to reproduce, distribute, publicly display, or create derivative works from our content.

User-Generated Content

If you submit content through our services (such as course feedback, forum posts, or project submissions), you grant us a worldwide, royalty-free license to use, reproduce, and display that content for the purposes of:

Providing educational services to you
Improving our courses and services
Displaying testimonials or success stories (with your permission)

Copyright Notices

The "VoiceCraft Academy" name, logo, and related marks are trademarks of our company. Unauthorized use of these marks is prohibited. All course content is copyrighted material and may not be reproduced without explicit written permission.

6. Payments and Refunds

Course fees and payment terms are specified during the enrollment process. By enrolling in a course, you agree to pay the stated fees. Payment terms, refund policies, and cancellation procedures are detailed in our separate course enrollment agreements and may vary by course.

All fees are quoted inese yen (¥) unless otherwise stated. Prices are subject to change, but changes will not affect already enrolled students unless mutually agreed.

7. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which forms part of these Terms of Service. By using our services, you consent to the practices described in our Privacy Policy.

8. Disclaimers and Limitations

Service Disclaimer

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our services will be error-free, uninterrupted, or free from viruses or other harmful components.

Educational Outcomes

While we strive to provide high-quality education, we do not guarantee specific career outcomes, skill improvements, or professional advancement as a result of completing our courses. Individual results vary based on personal effort, application of learned skills, and external factors beyond our control.

Limitation of Liability

To the fullest extent permitted by law, VoiceCraft Academy shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services, even if we have been advised of the possibility of such damages. Our total liability shall not exceed the amount you paid for the relevant course.

9. Indemnification

You agree to indemnify, defend, and hold harmless VoiceCraft Academy, its instructors, employees, and partners from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

10. Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of. Any disputes arising from these terms or your use of our services shall be resolved through:

Good faith negotiations between the parties
Mediation, if negotiations fail
Arbitration or litigation in Tokyo, as a final resort

VoiceCraft Academy