Terms and Conditions

Last updated: October 30, 2025

VoiceCraft Academy

1-8-15 Nihonbashi, Chuo-ku
Tokyo 103-0027
Phone: +81-12-332-2621
Email: contact@tavurinewheel.com

Binding Legal Agreement

These Terms and Conditions constitute a legally binding agreement between you and VoiceCraft Academy regarding your use of our website and business communication training services. By accessing our website, enrolling in our courses, or otherwise engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

If you do not agree to these Terms and Conditions, you must immediately discontinue use of our website and services. These terms apply to all visitors, users, students, and others who access or use our services.

By continuing to use our services after we post any changes to these Terms and Conditions, you accept those changes. We recommend reviewing these terms periodically.

1. User Obligations and Conduct

1.1 Legal Compliance

As a user of our services, you agree to comply with all applicable laws, regulations, and ordinances, including but not limited to:

  • Data protection and privacy laws in and your jurisdiction
  • Intellectual property and copyright laws
  • Consumer protection regulations
  • Anti-discrimination and harassment laws

1.2 Professional Conduct

You agree to maintain professional and respectful conduct in all interactions with our instructors, staff, and other students. This includes:

  • Treating all participants with dignity and respect
  • Refraining from harassment, discrimination, or intimidation
  • Avoiding disruptive or offensive behavior
  • Respecting the learning environment and educational process

1.3 Content Guidelines

When submitting content through our services, you agree not to post or share material that:

  • Violates any third-party rights, including intellectual property rights
  • Contains false, misleading, or defamatory statements
  • Promotes violence, hatred, or illegal activities
  • Contains spam, advertising, or commercial solicitations
  • Includes personal information of others without consent

1.4 Age Requirements

Our services are intended for individuals who are at least 18 years of age. By using our services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into binding agreements.

2. User Responsibilities

2.1 Accuracy of Information

You are responsible for ensuring that all information you provide to us is accurate, current, and complete. You must promptly update your account information if it changes. We are not liable for any issues arising from inaccurate or outdated information.

2.2 Course Participation

Active participation in courses is your responsibility. This includes:

  • Attending scheduled sessions or completing coursework within specified timeframes
  • Completing assignments and exercises as required
  • Communicating with instructors when you need assistance
  • Providing feedback when requested

We are not responsible for poor outcomes resulting from lack of participation or effort.

2.3 Technical Requirements

You are responsible for maintaining the necessary technical equipment, internet connection, and software required to access our services. We are not liable for technical issues on your end that prevent you from accessing course materials.

2.4 Indemnification

You agree to indemnify and hold harmless VoiceCraft Academy, its officers, directors, employees, instructors, and agents from any claims, damages, obligations, losses, liabilities, costs, or debt arising from your violation of these Terms and Conditions or your use of our services.

2.5 Third-Party Interactions

Your interactions with other students, third-party websites, or external resources accessed through our services are solely between you and those parties. We are not responsible for any disputes, damages, or issues arising from such interactions.

3. Liability and Warranties

3.1 Disclaimer of Warranties

Our services are provided "as is" and "as available" without any warranties of any kind, whether express or implied, including but not limited to:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties of non-infringement
  • Warranties regarding accuracy, reliability, or completeness of content
  • Warranties regarding specific results or outcomes

3.2 Limitation of Liability

To the maximum extent permitted by law, VoiceCraft Academy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits or revenue
  • Loss of data or business opportunities
  • Cost of substitute services
  • Personal injury or property damage

Our aggregate liability for all claims related to our services shall not exceed the total amount paid by you for the specific course giving rise to the claim.

3.3 Exclusion of Consequential Damages

Under no circumstances shall we be liable for any damages arising from delays, interruptions, failures, errors, or omissions in the delivery of our services, regardless of whether such damages were foreseeable or whether we were advised of the possibility of such damages.

3.4 Force Majeure

We shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, government actions, labor disputes, power failures, internet disruptions, or other unforeseen circumstances.

4. Legal Information and Dispute Resolution

4.1 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of, without regard to its conflict of law provisions. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

4.2 Jurisdiction

Any legal action, suit, or proceeding arising out of or relating to these Terms and Conditions or our services must be instituted exclusively in the courts of Tokyo. You consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.

4.3 Dispute Resolution Procedures

Before initiating formal legal proceedings, the parties agree to attempt to resolve disputes through the following process:

  1. Informal Negotiation: Contact us to discuss the issue in good faith for at least 30 days
  2. Mediation: If informal negotiation fails, participate in non-binding mediation
  3. Formal Proceedings: Only after completing steps 1 and 2 may either party initiate arbitration or litigation

4.4 Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the provision shall be severed, and the remaining provisions shall continue in full force and effect.

4.5 Waiver

Our failure to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of VoiceCraft Academy.

4.6 Assignment

You may not assign or transfer these Terms and Conditions or any rights granted hereunder without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

4.7 Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Cookie Policy, and any course-specific enrollment agreements, constitute the entire agreement between you and VoiceCraft Academy regarding the use of our services and supersede all prior agreements and understandings, whether written or oral.

4.8 Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes become effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms. We will make reasonable efforts to notify users of material changes.

Questions or Concerns?

If you have questions about these Terms and Conditions or need clarification on any provisions, please contact us:

VoiceCraft Academy

1-8-15 Nihonbashi, Chuo-ku

Tokyo 103-0027

Email: contact@tavurinewheel.com

Phone: +81-12-332-2621

Visit our contact page for more ways to reach us.